Topic-icon Facebook button won't work; google yes.

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10 years 4 months ago - 10 years 4 months ago #43678 by miamiman
Still working on the following site: www.acrlatinoamerica.com

Google works; but not facebook.

CORRECTION: facebook button doesn't work on latest version of Chrome? It works on latest version of FF.

Is it a javascript conflict?
Last edit: 10 years 4 months ago by miamiman.
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10 years 4 months ago #43685 by alzander
I just tried with Chrome 34.0.1847.131 on a Mac. I was able to register and my account was created automatically as expected. Can you let me know more about what isn't working:
* Are you getting a blank page?
* Is the FB Login popup showing at all?
* If it shows, after you enter your credentials, does it not redirect?

Any more information you can provide as to where things seem to break down would greatly help. From what I see, things seem right, but we'll gladly help investigate anything you are having issues with.

Thanks,
Alex
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10 years 4 months ago #43697 by miamiman
Alex,

[SOLVED] I think it was an extension conflict on Chrome. I removed all extensions and it is working as expected.

Thank you,

Max
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Support Specialist
10 years 4 months ago #43699 by alzander
Max,
Glad to hear you seem to have figured things out. There are many security and privacy add-ons for Chrome which can cause conflicts with social networks in general. Some add-ons sole function is to prevent social networks from working.

If you start re-enabling them one-by-one you should be able to narrow down the specific cause. If you 'need' that add-on, let us know what it is, and we'll let you know if it's possible to get JFBConnect working while that add-on is enabled. Sometimes it's possible, but many times it's not.

Thanks,
Alex
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