Topic-icon Error Check no work on HTTPS site

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8 years 9 months ago #56131 by alechu
site use HTTPS.

Joomla 3.4.6
JFB v. 6.5.3

i see this Error:

JFBConnect Remote Error Check
Checks performed on: my-site.ru/

Error: Uh oh! We could not fetch page due to an unknown error.


If you are having Facebook authentication issues after correcting any warnings and errors above, please ensure your Facebook Application is "Live". You can enable that setting by:

Going to the Facebook Application Area
Go to the the "Status & Review" section
Make sure the top switch for "Do you want to make this app and all its live features available to the general public?" is set to YES.


i'm go to developers.facebook.com/apps and see - my App is LIVE! what the problem???
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8 years 9 months ago #56143 by alzander
I'm unsure why our server can't check your site. However, I just performed the check manually and can tell you that there are no issues that the Autotune tool would have found.

If you run into any issues with JFBConnect, let us know and we'll gladly help investigate.

Alex
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8 years 8 months ago #56250 by opt2bout
We are having the same problem. I've removed the plugins/modules and reinstalled the latest (mostly to remove all of the old plugins/modules that are no longer supported).

We are also having problems duplicating the JBCFan module using the current SCSocial widget. We aren't getting anything back from Facebook.
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Support Specialist
8 years 8 months ago #56254 by mel
I manually checked your site too and didn't see anything that would have failed the test.

Could you provide a specific URL to a page that has the SCSocialWidget > Page Plugin widget enabled for it? I'd like to look at the source and also see if there are any error messages on the console.

-Melissa
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