Topic-icon JFB Connect Conflict

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10 years 10 months ago #38795 by danmca
JFB Connect Conflict was created by danmca
Hello,
I have a live site with a large list of businesses across North America where a registered user can come and look up a business, and leave a review. When trying to set up JFBConnect, I get an issue once I activate the JFBCSystem plugin. The review function gets an issue where the modular popup is unable to be accessed.

The modal window for the review should look like this:
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Once the JFBCSystem plugin is activated it looks like this:
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Any assistance you can give would be greatly appreciated!
Dan
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Support Specialist
10 years 10 months ago #38801 by alzander
Replied by alzander on topic JFB Connect Conflict
That's likely a Bootstrap Javascript conflict. Can you enable the "Include JQuery" setting in JFBConnect. That loads a special version of jQuery and Bootstrap for JFBConnect which should clear up those conflicts.

Let me know if that helps. If not, we'll gladly investigate further.

Thanks,
Alex
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10 years 10 months ago #38829 by danmca
Replied by danmca on topic JFB Connect Conflict
Hi Alex,

I assume you mean the Load JQuery option under Misc in the Configuration settings. If so, then yes, I do have it set to Load the JQuery, however I am still getting the issue. Would you want me to PM you some admin credentials in order to have a look?


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Thanks for your help on this!
Dan
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Support Specialist
10 years 10 months ago #38843 by alzander
Replied by alzander on topic JFB Connect Conflict
Yeah, can you please PM me some credentials? That way, I can enable the plugin to see what's wrong as well as log into the front-end to try and leave a review.

Thanks,
Alex
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Support Specialist
10 years 10 months ago #38877 by alzander
Replied by alzander on topic JFB Connect Conflict
Dan,
Thanks for the admin access. That helped narrow things down. The issue is that the review popup is trying to add that modal background, but is not applying any styles to it. When that happens, the JFBConnect styles kick in, and for some reason, cause that wackiness.

If you can add the style below to your template's CSS file, it will force the modal backdrop back 'farther' behind content:
.modal-backdrop {
z-index: -1;
}
It still may not be the effect you're looking for.. in which case we can help you undo the backdrop greying out altogether.

Let me know how that goes, and sorry for the troubles.

Alex
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10 years 10 months ago #38889 by danmca
Replied by danmca on topic JFB Connect Conflict
That did the trick. Thanks for the assistance Alex! I may ask a few more questions along the way, but I'm pretty impressed with the product and support this far.

Thanks again.
Dan
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Support Specialist
10 years 10 months ago #38899 by alzander
Replied by alzander on topic JFB Connect Conflict
No problem for the help. It's what we're here for. Thank you for your subscription.. it's how we can do what we do. When/if you run into other issues or questions, just let us know. We'll be here.

Finally, if you haven't already, please consider leaving a rating and review for JFBConnect, or our support, on the Joomla Extension Directory. It certainly isn't required, but is very appreciated:
extensions.joomla.org/extensions/social-...ook-integration/7215

Thanks,
Alex
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